Send a few sentences and a senior practitioner from the practice will get back to you inside one business day — whether you're a government agency, an enterprise platform team or a small business sorting out cloud and security for the first time. Most engagements start with a 30-minute scoping call, followed by a written approach paper inside 5 business days.
Refine IT engages directly with QLD Government agencies and via prime panel members. Happy to be sub-contracted under your existing prime, or to engage directly under SOA / direct-engagement provisions.
Yes. The same senior practitioners who lead government cloud programs work on SMB engagements at a fixed-fee starting point — no enterprise overhead, no jargon. Typical SMB scopes: Microsoft 365 done properly, security baseline, cyber-insurance readiness, file-server cleanup, backup & DR. Often complete in 2–4 weeks.
From a 5-day options paper, to a 2–4 week SMB cloud rollout, through to multi-year infrastructure-lead engagements with government. Most discrete migration engagements run 4–12 weeks; ongoing infrastructure-lead engagements typically renew quarterly.
The practice lead holds Australian Government Baseline clearance. Higher clearances are obtained for specific engagements where the role and term justify it; sub-contractors are vetted and named on each engagement.
Refine IT operates a principal-led model with a vetted network of Australian-based specialist sub-contractors, introduced under your approval. No offshore delivery, ever.
Same standard, smaller scope. SMB engagements run on fixed-fee scopes against written acceptance criteria — the same model used on enterprise programs, just sized to your business. You get a senior practitioner on the work, plain-language documentation, and a roadmap your accountant won't object to.